Skip to contentARRIX productTelcomArrix
The business telephone service on the ARRIX substrate: numbers, calling, routing and messaging for an organisation, delivered as a managed service.
Status: concept stage — nothing is built yet. The modules below describe what TelcomArrix is designed to do.
Modules and submodules
Numbers
Local and toll-free · porting in and out
Calling
Desk · softphone · mobile
Routing
Hours · ring groups · queues · menus · overflow
Voicemail
To email · optional transcription
Call record
Who called, who answered, what happened next
Administration
One console for users, numbers, routing and billing
Business messaging
SMS on the same numbers
Second waveContact-centre features
Queue analytics · wallboards · supervisor listen
Second waveRecording, transcription, outbound
Off by default or not offered at entry
GatedServices you can request today
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